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New York American Water to Conduct Semi Annual Flushing of Upstate Water Mains and Hydrants Starting April 20, 2021

MERRICK, N.Y. (April 8, 2021) – New York American Water will begin flushing several of its upstate drinking water systems on April 20th, 2021, as part of its commitment to providing quality water service to its customers. This essential part of the company’s maintenance program clears harmless mineral deposits and sediment that may have built up over time inside the water mains. The process also includes flushing fire hydrants to make sure they are operational and to check flows in the system.

New York American Water will be flushing several systems according to the following schedule:

Dates

Community

April 28th

Arbor Hills

April 28th

Beaver Dam Lake

April 20th

Cambridge

April 27th

Dykeer

April 28th

Indian Hills

Aprl 30th

Kingsvale

April 21st & 22nd  

Mount Ebo

April 29th

New Vernon

April 29th

Painted Apron

April 20th

West Branch Acres

April 29th

Whitlock Farms

April 28th & 29th

Wild Oaks

  

When the system is being flushed, customers may notice a drop in water pressure or experience discolored water. This is a normal part of the process. The company advises customers to let their cold water run until it is clear.

New York American Water offers its customer the following additional tips:

  • Mark your calendar to be prepared when the company begins flushing the water mains in your neighborhood.
  • Draw water for cooking ahead of time and store a large bottle of water in the refrigerator for drinking.
  • Check for discolored water before using the washing machine or dishwasher. Wait until the water runs clear at the tap before doing laundry or running the dishwasher.
  • If laundry becomes stained, do not put your laundry in the dryer. Rewash clothes immediately using a heavy-duty detergent and add a rust remover. Most rust removers can also be used on stained fixtures.
  • In some cases, slight discoloration may linger for a few hours. This discoloration only affects the appearance of the water and does not affect the water quality.
  • If water pressure or water volume seems low after flushing has been complete, check faucet screens for trapped particles.

For more information on New York American Water’s flushing program, please visit www.newyorkamwater.com.

New York American Water asks all residents to please adhere to all social distancing rules if they are near a crew performing flushing in their area.

 

New York American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water company in New York, providing high-quality and reliable water and/or wastewater services to approximately 335,000 people. For more information, visit www.newyorkamwater.com or the company’s Facebook page.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing.

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New York American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water company in New York, providing high-quality and reliable water and/or wastewater services to approximately 335,000 people. For more information, visit www.newyorkamwater.com and follow New York American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook, and LinkedIn.