CONTACT US
Easy Access to Online Tasks
Phone
1-866-641-2108
Business Hours: 7 a.m. - 7 p.m. M-F
Self service options 24/7
Report an Emergency – 24/7
TDD: 711
Reference 1-866-641-2108
Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday
Prefer to manage your account online without talking to a customer service representative? With MyWater and Our Advanced Voice Activated System, you can do just that!
- Online: Sign up for MyWater (mywater.amwater.com), our self-service tool that allows you to manage your account online (be sure to have your account number handy if you're logging on for the first time).
- Advanced Voice Activated System: Call us, but no need to wait for a live customer service rep. Our advanced voice activated system can handle our most frequently asked customer service requests.
Payment:
Iowa American Water
P.O. Box 6029
Carol Stream, IL 60197-6029
Correspondence:
Iowa American Water
3409 Research Parkway
Davenport, IA 52806
563-468-9201
Career Opportunities
Browse our available openings.
Media and Press Inquiries
Lisa.Reisen@amwater.com
Cell: 1-563-343-6127
Business Development
Frank Grage
1-563-469-9226
Human Resources
1-314-996-2332
Investor Relations
Visit our Investor Relations website