Support Anti-Terrorism by Fostering Effective Technologies (SAFETY)

American Water is the first U.S. water and wastewater company and the third utility to earn the Support Anti-Terrorism by Fostering Effective Technologies (SAFETY) Act designation. It serves as one of the highest levels of accreditation offered by the Department of Homeland Security that promotes the development and deployment of effective anti-terrorism products, systems and services.

American Water recognizes the essentiality of our water and wastewater services and acknowledges the severity of cyber threats. Our company has always endorsed a “safety and security approach” to water and wastewater operations, and this persistence extends to cyber threats as well. We have taken several steps to help maintain the security of our systems and work with local, state, and federal government agencies to prepare for cyber threats.

Additionally, American Water has a dedicated team of certified professionals who help maintain the cybersecurity of our informational and operational technology systems, safeguard the physical security of our staff, facilities and assets, and provide emergency response and business continuity activities. We recognize cyber threats' sophistication and focus on understanding and minimizing impact if a breach occurs by constantly testing our cyber response protocols.